Using Social Media Monitoring you can gain key information on your competitors, thereby improving your market intelligence. This kind of information will allow you to make strategic business decisions in order to stay ahead of your competition. As an example it is possible to monitor mentions of your competitors name or products, which might allow you to spot a gap in your competitors offer and allow you to fill it.
To find out more about Social media monitoring, drop us a line at enquiries@smilesmarketing.co.uk